WebSep 1, 2024 · The Consumer Duty is a new standard of care. The plan is to introduce a new principle, cross-cutting rules and details of four customer outcomes. Take all reasonable steps to avoid causing foreseeable harm to customers i.e. take proactive steps to avoid harm; not exploit client vulnerabilities, biases or lack of knowledge; they should … WebIn this episode, Irina Velkova is joined by Sandy Kumar, Head of Financial Services and Business Risk Services, Grant Thornton UK LLP, and Alex Ellerton, Partner, Grant Thornton UK LLP to explore key themes for firms this year: including ESG, cyber, data, consumer duty, inclusion and diversity as well as the impact of current global economic ...
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WebNov 3, 2024 · We’re delighted to announce a new collaboration with leading professional services provider Grant Thornton to support Consumer Duty implementation and compliance across the UK financial services industry. This strategic collaboration is set to transform customer conversation monitoring for FCA ‘s Consumer Duty compliance. WebExperienced Advisory Partner. Head of Banking Advisory at Grant Thornton UK. Previously lead for prudential regulation and similar role … inclined plane angles
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